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RETURNS AND REFUNDS
Since
each order is unique to each customer and has no re-sale value, All
Sales Are Final. If we verify that we made an error, we will
re-print the order. No Refunds or Credit. Please read the
File Submission so that there will be no mistakes in printing.
Customer must notify Discount Digital Printing within 5 business
days of order acceptance to notify any defects discovered in the ordered
product. In order to receive replacement Customer must return 100% of the
received product within 15 days (on their own expense) from the time when the
ordered product delivery was taken. All charges related to expedite printing
(Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that
are returned for any reason.
Please include order # and ship to:
ATTN: CUSTOMER SERVICE
Valwood Parkway Suite #100
Farmers Branch, TX 75234
ORDER
CANCELLATION
Discount
Digital Printing will be happy to help you cancel your order prior to Approval
(if any). However, orders may be eligible for cancellation upon request via
email. We will inform you of any cancellation charges depending on the stage of
the order. If the job is canceled any labor hours (proof, graphics design,
etc.) or administrative fees (credit cards fees, etc.) will be subtracted from
your refund. Minimum is $15 ( 15%-30% of total transaction ) Once the order has
been placed successfully, No Refunds are issued for the Graphic design
services.
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